We strive to answer all possible questions that you may have, listed below are some FAQ.
We strive to answer all possible questions that you may have, listed below are some FAQ.
You will be charged a fee of $50.00 plus the check amount.
No, please read the Tariff rates for rate and changes.
Yes it can be arranged, come to the main office and submit your concern or request, you can even call 3703344/3799
Yes we accept major credit cards and Paypal, see cash power..
Yes, please click here.
Please call the main office at 691-370-3344, after hours at 370-3036/2028
It is your responsibility to check your receipt before leaving KUA Premises, as after you leave there is no refund. Call management - 691-370-3799 for more information.
Cash Power is pre-paid power.
No, this is not a possibility as each meter has a unique number.
Yes just use the same procedure as purchasing Cashpower here but during the process of inputting your information, make sure to notify us that this is for your regular billing instead of CashPower.
This is a charge to any customers that are not using their power on a regular basis. If you fail to use your power for over 2 months, then a facility charge of $15 will be automatically charged to your account per month there after.
See tariff Rates schedule and Fuel Adjustment Charges here
You need to contact KUA ASAP, call 370-3344/3799 or after hours at 3703036/2028. If you fail to do this you will be fined $750.00 plus all the kilowatts used since the issue happened.
Only at 6pm onwards can you get your token cashpower number, as it is not an automatic process but needs the staff to come in and vend for you at the end of the day.
KOSRAE UTILITIES AUTHORITY
P. O. Box KUA KOSRAE, FM 96944